These agreements may include a number of annexes to give users the freedom and flexibility to choose definitions for the essential elements of each contract. The white label agreement is also used between the parties to determine the terms of the agreement and how revenue is distributed between the company and the affiliate when a customer accesses the company`s website through the affiliates. The white label agreement also includes attachments regarding the products, their branding, production and quality control, the production process, packaging, documents, price, warranties, etc. 5. Training; End-user support. (a) training. MTP makes available to Reseller`s sales and technical staff through a web conference at the rates set out in Appendix A: (i) the number of training sessions and source training materials described in Appendix A that MTP considers to be the basis for ensuring that reseller`s sales and support staff are informed of capabilities, of the operation and support of the Service, such training, which includes the technical consulting services and training described in Appendix A, to ensure that the reseller has the internal capacity to provide, among other things, adequate and appropriate customer support for the service. (b) Technical assistance. MTP provides technical support to reseller staff “as needed.” MTP is committed to providing 99.9% uptime outside of scheduled maintenance and the obligation to correct reported errors in a timely manner.
MTP and Reseller describe any additional, special or additional technical support obligations in a customized Appendix B. MTP is not obligated to provide technical support directly to an End User unless MTP and Reseller agree in advance in writing that Reseller will provide such support to its Users.6. Rights.As of intellectual property between MTP and Reseller, subject to the licenses granted herein and Reseller`s rights in the White Label Materials, MTP reserves all right, title and interest in and to the Service, Service Data, Professional Services and Documentation, including all copies of the foregoing in any form or medium, whether known or existing or in the process of further development. and also includes all intellectual property rights contained therein. Without limiting the foregoing, all developments, additions, enhancements, enhancements or derivatives of the Service (other than White Label Materials) developed by MTP and made available to End Users pursuant to this Agreement shall be deemed part of the Service, subject to the licenses set forth herein. MTP reserves all rights not expressly granted to Reseller. Reseller hereby grants MTP a perpetual, irrevocable, royalty-free, transferable license to use End User Data for any purpose. Except as permitted in this Agreement, Reseller reserves all right, title and interest in and to the White Label Materials and End User Data.7.
fees; prices; Credit notes and payment terms. (a) Prices. Reseller will pay MTP the fees set out in the attached List A for subscriptions and professional services provided by MTP. Unless otherwise specified in Appendix A, MTP will charge these fees to reseller on a monthly basis at MTP`s then customary rates. (b) Terms of Payment. All prices are quoted in U.S. dollars and do not include sales, use, VAT or import taxes, duties or similar taxes that may be levied by any jurisdiction. Reseller must pay MTP within thirty (30) days of receipt of an invoice. (c) non-payment measures. In the event that Reseller does not make a payment to an End User (including due to Reseller`s non-payment by End User or Distribution Partner), in addition to any other remedies available to Reseller and upon prior written notice to End User, MTP may suspend End User`s access to the Service and any other service provided by MTP to such End User. .