Cox offers subscribers a range of plans based on internet usage and activities. Subscribers should read the Subscription Agreement carefully to ensure compliance with the Terms of Use. Cox High Speed Internet subscribers may not engage in activities that violate federal, state, or other applicable laws. Subscribers may not resell Cox`s high-speed Internet services or conduct business under a retail contract. Cox also has data storage, bandwidth, and messaging limitations for all of its high-speed Internet plans. Hacking or attempting unauthorized access to a system using Cox`s high-speed Internet service may result in termination of the subscription agreement. 1.6 Excluded bulk properties. Cox sometimes enters into “bulk” service contracts to provide television, Internet or telephone services to residents of apartment buildings (p.B an apartment building, condominium or co-operative) or other residential communities (each, a “bulk property”). If you live in a large property, you are not entitled to a protected retail price offer, and Cox may terminate this Agreement immediately upon notification of the error. Notwithstanding anything to the contrary, you agree that such notice may be made in any manner, including but not limited to your bill statement.

If, during the term of this Agreement, you become a bulk property in your local Cox service area or become a bulk property where you live, this Agreement will terminate immediately. In any case, you are not responsible for paying the applicable early cancellation fees (as further described in Section 3 below), and the rates for your services are set out in Section 4.1 below. 5.3 Class Action Waiver: You and Cox agree that all disputes between you and Cox will be resolved individually and that there will be no class, representative or consolidated action in arbitration. Si usted o Cox inicia una acción en un tribunal de instancia, la renuncia a acciones colectivas se aplicará, y usted o Cox no podrán iniciar una demanda colectiva o de representación. In addition, neither you nor Cox may participate as a class member in a class or representative action if the class action raises disputes that would fall within the scope of this arbitration agreement if brought directly by you or Cox. We both agree that this class action waiver is an integral part of our arbitration agreement and that if any such class action waiver is found by a court or arbitrator to be unenforceable, the entire arbitration agreement set forth in this Section 5 will not apply to any dispute between you and Cox, except for the provisions of Section 5.7 that waive the right to a jury trial. La presente renuncia a acciones colectivas no puede separarse de nuestro acuerdo de arbitraje. Cox customers who wish to cancel their service can do so by calling their loyalty service at 1-800-234-3993. The opening hours of the loyalty service are Monday to Friday from 8am.m 00 to 8.m.m 00pm, Saturday from 9.m.00am to 6.m.m. If you want to cancel your Cox communication service, just follow these steps: The last step is to check your credit card or bank statement on the day your account is usually created automatically each month to make sure Cox has removed automatic billing. Downgrading your plan may not be convenient, but it`s a great way to save money. Especially if you`re paying for an old cable TV and phone plan, “cutting off cable” from non-internet services with Cox can probably save you $100 or more per month.

Cox is committed to installing and maintaining its equipment in accordance with industry standards and applicable regulations. The provider expects you to make your payments on time and reserves the right to charge a fee or terminate services for late payments. For repairs, installations or upgrades of Cox equipment, access to the premises must be guaranteed. Subscribers comply with all Cox Agreements and understand that violations may result in suspension or termination of the Services. 3.4 Customer-Initiated Changes to the Service. If you terminate any of your basic Cox Services during the term of this Agreement, but choose to retain other basic Cox Services, Cox will have the opportunity, but not the obligation, to waive the collection of an ETF and allow you to receive your remaining PLG Services under the terms of this Agreement for the remainder of the term of this Agreement. .