If you rely on the hardware and facilities you have, you need to make sure you get the most out of it every day. This is common sense, and one way to make sure you get the most out of your network is to maintain them properly every year. In this way, they remain effective and efficient. To optimize communication, companies can grant maintenance companies limited access to limble software. Work orders can be sent directly to the supplier via our software (you can find out how this works in practice here). The supplier receives the WO and the attached work instructions, performs the work, enters the time and spare parts spent and closes the work order. GAC and CMC cover service fees for ongoing regular maintenance and emergency repairs. In the event of a system failure, the maintenance contractor will immediately send service personnel. They will repair it and replace the spare parts (if necessary). They can be very specific in your AMC agreement. You can delineate exactly which devices need to be serviced.
You can ask the service provider to bring all their own tools and materials for the service. You can inform the service provider that you may or may not provide additional hands when they come to provide a service. You can ask your service provider that spare parts and/or machines be immediately available in the event of a failure of one of your breakdowns. You can also specify what happens in the event of an interruption between scheduled service visits and how this should be managed and, of course, paid. In this way, maintenance and plant managers have a clear record of a supplier`s time, parts used, supplier invoices and other desired data. You can use this data to create reports and track how much money they spend on specific vendors. Regular maintenance plans Service providers and customers benefit from the fact that regular maintenance work is planned in advance. Well-maintained things break less often, resulting in less work for your technicians and less downtime for customers. Why is maintenance – which has proven to be a key factor in extending equipment life, reducing downtime and reducing overall costs – so often overlooked in many operations until it becomes an emergency? There are several possible reasons: you never know when an emergency might arise, and you need to be well prepared for those moments. No one wants to be surprised and doesn`t know what to do if there is a problem with their equipment or technology, and an AMC is a way to combat such problems. An annual maintenance contract is a great way to cover basic maintenance needs, while a full maintenance contract covers any additional spare parts, labor, or transportation costs incurred during routine maintenance by technicians. Annual service services do not cover additional costs that may arise during the maintenance process.
In addition to the maintenance contracts themselves, managers need to have quick and easy access to other supplier information, such as names, addresses, emails, and phone numbers. This may seem trivial at first glance, but it`s very useful if you have contracts with multiple providers and monitor multiple locations. Some people argue that paying for ongoing maintenance is a waste because you pay a lot of time for maintenance when no real work is required. But until these maintenance checks are carried out, there is no way to know if there is a problem that needs to be solved or not. All the details negotiated between the two parties are set out in the contract. This will strengthen the commitment of the service provider. More information on what to include in a contract is explained later in the article. In many cases, several of these factors will exist at the same time. They create a maintenance deficit that, if left unresolved, can result in a significant amount of avoidable costs in operations, emergency repairs, parts defects, and plant safety. Better quality of work The agreement of an annual maintenance contract allows customers to ensure that the quality of work is normalized over this period and that the service provider complies with the agreed conditions. Now that you know a little more about AMCs, it`s time to discuss why you should take care of your company`s needs and maintenance requirements.
Here are 5 of the best reasons you should consider and think about. Deep customer knowledge Service providers gain a deeper understanding of their customers` ongoing support needs. Companies build better, longer-term relationships and create better contracts when service technicians know how often equipment downtime occurs, how many visits they need to make on average, and what the customer`s needs are. Good maintenance is crucial, regardless of the type of maintenance we are talking about. That`s why annual maintenance contracts (AMCs) are so popular and so important. If a company has one, it knows for sure that its maintenance needs will be met in the coming year. This can apply to the maintenance of computer hardware or buildings, as well as everything else in between. ATS is a leader in contract maintenance and has decades of expertise as a pioneer in comprehensive maintenance services. .